Privacy Policy

As is well known, the new General Data Protection Regulation has been applicable since May 25th 2018 in all Member States of the European Union.

At Frifoz, we value and attach the utmost importance to the trust you place in us and we guarantee that your personal data is safe and processed with complete privacy. Privacy, confidentiality and transparency are three key elements in the relationship of trust that we establish with our Clients.

The processing of your personal data allows, among other purposes, the development and direct marketing of products and services that we believe are the most appropriate to the profile and needs of each Client.

This Privacy Policy establishes how Frifoz uses the personal data of its customers and those of its potential customers and is composed of the following sections:

Who is responsible for the processing of your personal data?

Frifoz is responsible for the processing of the personal data of its customers and / or potential customers who proceed to fill in their data.
The data is handled only by employees whose intervention is necessary for the provision of the service, being obliged to the duty of secrecy and confidentiality. If there is a possibility that the information may be disclosed to third parties, they should be obliged to maintain due confidentiality in accordance with the provisions of this document.

How do we collect your personal data?

The personal data obtained is incorporated into a Frifoz database. Access to information on file by Frifoz employees is only possible with the insertion of unique access passwords.

For what purposes and on what basis can your personal data be used?

The purpose of using the personal data of customers and / or potential customers who fill out the forms is exclusively to follow up on the service provision request.
In the case described above, data processing is always done by Frifoz. Your data will never be transferred to third parties for any purpose.

What personal data can be collected

Frifoz collects some personal data from its customers and partners, such as: first and last name, e-mail address, address and telephone number. This collection is made through the website or directly by the company's employees.
The data collected is adequate, relevant and not excessive in relation to the scope, purpose and specified, explicit and legitimate Products and services by Frifoz.

How do we keep your personal data safe?

Personal Data are treated with the degree of protection legally required to guarantee their security and prevent their alteration, loss, treatment or unauthorized access, with the user being aware and accepting that the security measures on the Internet are not impregnable.

How long do we keep your personal data?

The data of customers and partners are kept for as long as necessary for the fulfillment of the purposes for which they are intended.

With whom can we share your personal data and how do we keep it safe?

Frifoz is responsible for handling the collection, registration, organization, structuring, conservation, adaptation or alteration, recovery, consultation, use, dissemination by transmission, diffusion or any other form of availability, comparison or interconnection, limitation, and deletion or destruction of the Personal Data of its users, customers or potential customers.

How you can change or withdraw your consent?

The customer will be able to exercise his rights of access, rectification and opposition with respect to his personal data. The exercise of said rights must be carried out by mail to the company's address or by email to geral@frifoz.com

Your data protection rights

The Processing of Personal Data is carried out in strict compliance with the legislation on the protection of personal data, all in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 and / or any legislation that regulates, adds or replaces said legislation, hereinafter referred to as GDPR.
Any personal data that, when using this system, customers or partners may reveal will be understood as obtained, processed and transmitted, with their consent, under strict compliance with the GDPR.

The right to lodge a complaint with your supervisory authority

If you are dissatisfied with our use of your personal data or with our response after exercising any of these rights, you have the right to file a complaint with your supervisory authority (National Data Protection Commission - CNPD | Rua de São Bento , no. 148, 3º, 1200-821 Lisboa | Tel: 351 213928400 | Fax: +351 213976832 | e-mail: geral@cnpd.pt).

Changes to the Privacy Policy

Frifoz reserves the right, at any time, to update or revise the privacy policy indicated here to adjust to possible legislative changes and other restrictions.

Contact us for more information

(Estrada Nacional 247, nº69 Km Alto Foz; 2525-001 Peniche | Tel: (+351) 262 709 130 or (+351) 914 593 094 / e-mail: geral@frifoz.pt)